AL-GHAZALI, Fadel Radi Ghobash; HASSAN, Hussein Falih. The voice of the customer and its impact on achieving sustainable competitive advantage: the interactive role of strategic monitoring. Al-Ghary Journal of Economic and Administrative Sciences, Kufa, Najaf, IRAQ, v. 17, n. 4, p. 108–120, 2023. DOI: 10.36325/ghjec.v17i4.13793. Disponível em: https://journal.uokufa.edu.iq/index.php/ghjec/article/view/13793. Acesso em: 1 aug. 2026.