AL-AWADI, Mustafa Jawad; AL-DAAMI, Walid Abbas Jabr. The role of strategic customer relationship management in reducing customer banking shortcomings: (an exploratory study of a sample of Iraqi bank customers). Al-Ghary Journal of Economic and Administrative Sciences, Kufa, Najaf, IRAQ, v. 20, n. 3, p. 257–282, 2024. DOI: 10.36325/ghjec.v20i3.16484. Disponível em: https://journal.uokufa.edu.iq/index.php/ghjec/article/view/16484. Acesso em: 20 aug. 2026.