Consumer Protection in Amazon Commerce and Dropshipping

Abstract

Consumer protection, with the increasing sale of goods through smart applications, is of utmost importance, especially those that take place through the two Amazon and drop shipping applications. It is important for companies that practice this type of trade to guide the consumer to the information related to the goods and to explain the details that revolve around them, and the consumer must also be protected. From misleading commercial advertising and that this protection should be included in its concept of fraud and deception involved in comments, opinions, responses and evaluations that pertain to a product with the intention of promoting it far from its reality. Moreover, ensuring the safety of the consumer comes at the forefront of his legitimate interests, which the law must guard against. To protect them, and regardless of the complexity surrounding third-party sales (external vendors) on the Amazon platform and other applications, identifying the person responsible for these sales is not without importance