Consumer protection in e-commerce contracts

Abstract

Human life in this era is characterized by practicing many activities related to information and communications technology, which is characterized by speed and abundance of information. Among what this development has produced is the emergence of new terms that have transcended physical and geographical boundaries and eliminated all restrictions that limit human freedom in practicing his transactions. Among these new terms is the term (electronic commerce), which has become common in the normal use of individuals. This trade depends on an information system whose tools are all electronic, represented by the computer and its accessories such as the Internet, telephone, fax, telex, and other technologies that play an influential role in the activity of trade, even payment for fulfillment in this trade is done electronically through electronic transfers of money or shopping, payment cards and credit cards. E-commerce includes all commercial information from buying and selling goods and services. Economic analysts have considered it a new engine for economic development because it is an effective and fast means of concluding deals and promoting products and services. In light of all the points contained in e-commerce, we have tried in this research to clarify the concept of e-commerce from a legal perspective, and we will give a legal view on consumer protection in e-commerce contracts, which find their importance in the growing reliance on automated accounts and the Internet and its applications, including e-commerce. Therefore, we will divide this research into three sections. In the first section, we will discuss the concept of e-commerce and consumer protection. In the second section, we will discuss civil protection for the electronic consumer. In the third section, we will discuss the concept of e-commerce and consumer protection. Third, we will discuss the means of civil protection for the consumer.