Examination of Relationship between Behavior Engineering Model and Cultural Competency
DOI:
https://doi.org/10.36322/jksc.v1i74(A).17629Keywords:
Behavior engineering model, cultural competence, tourism companiesAbstract
The current study aims to test the relationship between the behavior engineering model and cultural competency in tourism companies in Najaf.
The current study targeted a comprehensive inventory method on the study population represented by the directors of tourism companies and their assistants, as (111) questionnaires were distributed, and after the data was sorted and checked, it was found that the questionnaires were valid for analysis are (95) questionnaires out of (101) questionnaires were retrieved, and they were analyzed According to the method of structural equations modeling/method of least squares and using (SMART PLUS v. 3.3.2) and (SPSS v.24) to examine and analyze the data.
The study reached a set of results, the most important of which is the existence of an influence and correlation relationship between the behavior engineering model cultural competency .
Downloads
References
1- الرشيدي, العنود مبارك, النفيشان, سارة حمود, الظفيري, مزيد معيوف,2019, الحساسية بين الثقافية كمؤشر لتحديد مستوى الكفاءة بين الثقافية لدى طلبة الدراسات العليا في كلية التربية- جامعة الكويت, مجلة كلية التربية, جامعة الاسكندرية,المجلد التاسع والعشرون لسنة 2019. DOI: https://doi.org/10.21608/jealex.2019.153095
2- Alazaizeh ,Mohammad M., Malek M. Jamaliah, John T. Mgonja & Abdelkader Ababneh (2019).Tour guide performance and sustainable visitor behavior at cultural heritage sites, Journal of Sustainable Tourism : https://doi.org/10.1080/09669582.2019.1658766. DOI: https://doi.org/10.1080/09669582.2019.1658766
3- Bainbridge ,Lesley, Carole A. Orchard(2015).What is Competence in Client-Centered Collaborative Practice?, Western University Scholarship, In C. Orchard, & L. Bainbridge (Eds.) Interprofessional client-centered collaborative practice: What is it? How can it be done? chapter 2. N.Y.: Nova Scientific Publishers.
4- Chevalier ,Roger, CPT,2003, Updating the Behavior Engineering Model, https://ispi.org/. DOI: https://doi.org/10.1002/pfi.4930420504
5- Cox ,John H., Blake Frank, Nanette Philibert(2006). Valuing the Gilbert Model An Exploratory Study, peformance improvement quarterl, Volume 19, Number 4 DOI: https://doi.org/10.1111/j.1937-8327.2006.tb00744.x
6- Hair, J., Hult., Ringle, C. & Sarstedt, M.(2017). A primer on partial least squares structural equation modeling (PLS-SEM. Los Angeles: Sage.
7- Hillman,DonaldR. (2013). Applying Gilbert’s teleonomics to engineer worthy performancein generationy employees,Performance Improvement, vol. 52, no. 10, International Society for Performance Improvement,DOI: 10.1002/pfi.21377. DOI: https://doi.org/10.1002/pfi.21377
8- Jawabreh, O., Masa’deh, R., Mahmoud, R. & Hamasha, S.A. (2020). Factors influencing the employees service performance in hospitality industry case study aqba five stars hotel. GeoJournal of Tourism and Geosites, 29(2), 649– 661. DOI: https://doi.org/10.30892/gtg.29221-496
9- King ,Charles L, Jr(2013). An Exploration on the Use of Gilbert‟s Behavior Engineering Model to Identify Barriers to Technology Integration in a Public School, Dissertation submitted to the faculty of the Virginia Polytechnic Institute and State University in partial fulfillment of the requirements for the degree of Doctor of Education In Curriculum and Instruction Instructional Design and Technology.
10- Lin ,Yi-Chien, Mei-Lan Lin, Yi-Cheng Chen(2017). How Tour Guides’ Professional Competencies Influence on Service Quality of Tour Guiding and Tourist Satisfaction: An Exploratory Research, International Journal of Human Resource Studies ISSN 2162-3058 2017, Vol. 7, No. 1. DOI: https://doi.org/10.5296/ijhrs.v7i1.10602
11- Mukmin ,Mas Nur(2020). A behavioral engineering: fraud prevention INin accounting students with the involvement of religious motivation, International Journal of Civil Engineering and Technology (IJCIET) Volume 11. DOI: https://doi.org/10.34218/IJCIET.11.1.2020.012
12- Muljana ,Pauline S., Paul M. Nissenson,Tian Luo(2020). Examining Factors Influencing Faculty Buy-in and Involvement in the Accreditation Process: a Cause Analysis Grounded in Systems Thinking, TechTrends (2020) 64:730–739. DOI: https://doi.org/10.1007/s11528-020-00526-z
13- Nyaude ,Alaster(2008).Manufacturing challenge: an employee perception of the impact of BEM variables on motivation, a Dissertation Presented in Partial Fulfillment Of the Requirements for the Degree Doctor of Philosophy Capella University.
14- Phillips ,Lauren Nicole (2020). Multicultural Competency As A Moderator Of The Relationship Between Empowering Leadership And Psychological Empowerment, Dissertation presented to the Faculty of the California School of Professional Psychology Alliant International University San Diego In partial fulfillment of the requirements for the degree of Doctor of Psychology.
15- Pudikova ,Galina, Anastasia Kurilova, Vasily Movchun, Elena Medvedeva, Galina Kochetkova(2019). Emerging Technologies for Developing Cross-Cultural Competency, Vol. 14, No. 21, 2019. DOI: https://doi.org/10.3991/ijet.v14i21.11194
16- Ross ,Melanie, Jill Stefaniak(2019). Promoting a holistic approach to delivering performance feedback:introducing the behavioral analysis feedback model, Performance Improvement, vol. 58, no. 6, July 2019. DOI: https://doi.org/10.1002/pfi.21882
17- Sawhney ,Rupy, StewartChason(2005).Human Behavior Based Exploratory Model for Successful Implementation ofLean Enterprise in Industry, Performance Improvement Quarterly, Volume18,Number 2 pp.76-96. DOI: https://doi.org/10.1111/j.1937-8327.2005.tb00334.x
18- Snell,ReginaldL.(2014).Using facultiy perceptions to improve organizational performance in community colleges, a Dissertation Presented in Partial Fulfillment of the Requirements for the Degree Doctor of Philosophy Capella University.
19- Stefaniak, J. E., Freeman, C., (2020). Performance improvement in healthcare: Integrating Gilbert's behavior engineering model within a just culture. In J. Stefaniak (Ed.), Cases on Instructional Design and Performance Outcomes in Medical Education (pp. 210-221). Sucher ,Worarak, Catherine Cheung(2015). The relationship between hotel employees’ cross-cultural competency and team performance in multi-national hotel companies, International Journal of Hospitality Management journal .
20- Viera ,Carlos Antonio, SphrKevin Freer( 2015). Barriers and enablirs to data-driven decision making by high school counselors and advisors, Performance Improvement, vol. 54, no. 10. DOI: https://doi.org/10.1002/pfi.21533
21- Wooderson ,John R., Monica Cuskelly , Kim A. Meyer(2017). Evaluating the Performance Improvement Preferences of Disability Service Managers: An Exploratory Study Using Gilbert’s Behavior Engineering Model, Journal of Applied Research in Intellectual Disabilities 2017, 30, 661–671. DOI: https://doi.org/10.1111/jar.12260
22- Zarzycka ,Danuta, Agnieszka Chrzan-RodakID, Jadwiga Bąk, Barbara NiedorysKarczmarczyk , Barbara Ślusar(2020). Nurse Cultural Competence-cultural adaptation and validation of the Polish version of the Nurse Cultural Competence Scale and preliminary research results, PLOS ONE | https://doi.org/10.1371/journal.pone.0240884. DOI: https://doi.org/10.1371/journal.pone.0240884
Downloads
Published
Issue
Section
License
Copyright (c) 2024 أ.د. عادل هادي البغدادي ، الباحثة نغم رسول راضي
This work is licensed under a Creative Commons Attribution 4.0 International License.
Permit others to distribute and copy the manuscript, to create extracts, abstracts, and other revised versions, adaptations, or derivative works of or from the manuscript (such as a translation), to include in a collective work, to text or data mine the article, even for commercial purposes, as long as they credit the author(s), do not represent the author as endorsing their adaptation of the article, and do not modify the article in such a way as to damage the author''''s honor or reputation. Further details are found at Creative Commons Attribution 4.0 International (CC BY 4.0)
How to Cite
