Identifying the effect of wisdom leadership on service innovation performance: the mediating role of psychological well-being

Abstract

This study aims to examine the impact of wisdom leadership on service innovation performance through the mediating role of psychological well-being. The findings show that Wisdom leadership has a significant impact on service innovation performance, further enhancing organizational change and goal-oriented behavior on the part of employees and enabling employees to exceed their performance expectations. The previous studies have found that wisdom leadership is one of the greatest critical factors influencing staffs to be innovative and psychological well-being lines its ability in enhancing service innovation performance in an organization. The study questionnaires were conducted in private bank sectors in KRI. Also utilising (SPSS 26) program and path analysis was applied using Model (4) process Macro. The research found that wisdom leadership through psychological well-being play an essential role in enhancing and keeping service innovation performance.