Impact of Empowerment Strategy in Supporting the Total Quality Management An Analytical Study of the Opinions of a Sample of Workers in the Men's Clothing Factory in Al-Al-Najaf Al-Ashraf City

Abstract

 This research attempts to recognize the concept of Empowerment Strategy, showing its significance, objectives and the dimensions of Empowerment strategy, as well as identifying the most important findings of the researchers in the field of strategy and empowerment concerning the concepts, applications and requirements of empowerment strategy and the practical aspects of this concept. The other aspect of this research includes the concept of TQM and the relevant dimensions that contribute to achieve the total quality in business organizations. To justify the philosophical foundations, the research adopts (Daft, 2001)Model that corresponds with (Biwott et al.,2015: 65) model to measure the three-dimensional Empowerment Strategy: (information, knowledge &skills, power). For the adopted variable (Al-Damen,2017: 194) model has been used to determine the TQM dimensions.The questionnaire has been adopted as a main tool in collecting research data and information, as well as some personal interviews with the sample members who represent a group of leaders and subordinates in the men's clothing factory in Al-Al-Najaf Al-Ashraf governorate, they has been (80):(23) heads of departments or branches and (57) laborers. For the purpose of analysis and statistical processing, the descriptive analytical method has been adopted as a research method by the(SPSS V.22). The research concludes a number of findings, where the most important ones are:- the leaders and followers in the men's clothing factory pay a great deal of attention to the concept of empowerment strategy; putting its aims and bases with that of the other system concluding the result of this process which aims to find a more developed system based on quality, where empowerment strategy is mainly based on the support of business organizations, through empowerment strategy, to provide a positive organizational climate for all employees in the organizational work environment to implement the modern management strategies such as TQM and others that will strengthen the factors that contribute to support the knowledge makers and their ability to perform their work in a stream lined without the employer pressure.