The role of banking information technology in enhancing access to banking services

Authors

  • Prof Dr.Hassan Karim Al-Dhabhawi Faculty of Administration and Economics/University of Kufa
  • Researcher Amal Hussein Shaker Faculty of Administration and Economics/University of Kuf

DOI:

https://doi.org/10.36322/jksc.175(D).18689

Keywords:

Banking IT, Hardware & Equipment, Software, ommunications, Databases, Human Resources, Access to Banking Services

Abstract

The banking sector represents the economic lives in any country in the world as it leads the key role in financing economic development, there is no development today without an active and evolving banking sector and upgrading banking with stakeholders, and is the most important thing The banking is an increasing development of banking technology to update the regimes and means of providing morphology and innovation of modern banking techniques and all leads to the expansion of the market share of customers and increasing confidence with them. The study has been aimed at studying and analyzing the link relationship and analysis The impact between the dimensions of banking technology and the dimensions of financial inclusion. The statistical community is also represented by the Iraqi Commercial Bank (Government and Ahli), and a sample of commercial banks in the Middle Euphrates area has been taken. To ensure that there is a relationship between the study variables (banking technology) is an independent variable, and (access to banking). Keywords (key): Banking technology, hardware and equipment, Software, communication, databases, HR, access to banking.

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References

المراجع:

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Foreign references:

1. Abdullah, M. S., Shehu, U. R., and Usman, B. M., (2019). Impact Of Information Communication Technology On Organizational Productivity In The Nigeria Banking Industry: Empirical Evidence. Noble International Journal of Business and Management Research, Vol.3, No.1, pp: 01-09.

2. Adeniran, A. O. (2016). Impacts of the Fourth Industrial Revolution on Transportation in the Developing Nations. International Educational Scientific Research Journal, 2(11) 56-60

3. Al-Hawamdeh, Hamzeh Mohamed. "The Intermediate Role of Organizational Flexibility in the Impact of Using Information Technology on the Efficiency of the Application of IT Governance in Jordanian Industrial Companies." Modern Applied Science 14.7 (2020).‏ DOI: https://doi.org/10.5539/mas.v14n7p75

4. Benson V.& Tribe K. ((Business Information Management)), Ventus Publishing APS,ISBN,2009.

5. Fungáčová, Z., & Weill, L. (2015). Understanding financial inclusion in China. China Economic Review, 34, 196-206. DOI: https://doi.org/10.1016/j.chieco.2014.12.004

6. Gamito, S. S. F. (2018). Financial inclusion in Africa: improving it through fintech (Doctoral dissertation).‏

7. Hair, J., Hult., Ringle, C. & Sarstedt, M. (2017). A primer on partial least squares structural equation modeling (PLS-SEM. Los Angeles: Sage.

8. Iqbal, B. A., & Sami, S. (2017). Role of banks in financial inclusion in India. Contaduría y administración, 62(2), 644-656 DOI: https://doi.org/10.1016/j.cya.2017.01.007

9. Malvern Chinaka, Blockchain technology applications in improving financial inclusion in Developing economies, Master of science in management studies at the Massachusetts Institute of technology, USA, Cambridge, 2016 .

10. MOHI DIN SANGM (Head Department of Business &Financial Studies, University of Kashmir), financial inclusion Strategies in developing countries with special reference to India, Journal of Public Administration, Finance and Law, 2013, Volume: 2, Issue: 4.

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Published

2025-02-03

How to Cite

Al-Dhabhawi, H. and Shaker, A. (2025) “The role of banking information technology in enhancing access to banking services”, Journal of Kufa Studies Center, 1(75(D), pp. 31–60. doi:10.36322/jksc.175(D).18689.

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