Appeals and complaints Process

The complaint against any decision taken by the Journal of the College of Education for Girls for Humanities regarding their violation of scientific conduct and publishing ethics shall be made by sending an official letter via the journal’s mail ( ). The editor-in-chief will form a small committee to look into the origin of the complaint, and then the committee will submit its report regarding the complaint to the editor-in-chief within approximately two weeks. The complainant will be responded to via his official email, and other matters that must be followed are:

schedule and timing to respond to all appeals and complaints submitted to it. These responses must be documented and provided with conclusive evidence, along with a statement of the action taken by the magazine regarding the type of complaint. Priority will be given to complaints that have a significant impact on the reputation of the journal, the editorial board, referees, and the reputation of researchers.

  • Stay away from debates and personal interests while dealing with any complaint or appeal, and the answer to the complainant must be official.
  • Referring complaints that have a legal aspect to a specialized legal advisor, and the editorial board does not decide on them except after a comprehensive legal review of them, and notifying the complainant that the subject of his complaint is in the hands of the legal advisor.
  • Requesting the complainant to provide material evidence of the validity of his complaint, attaching this evidence. If there is a complaint regarding scientific theft, the journal shall form a committee of specialized arbitrators to consider the complainant’s claim after the latter submits evidentiary evidence about that with the letter of complaint or appeal.
  • Considering complaints regarding the theft of an entire research file and publishing it under the names of fake researchers. Here, the journal withdraws the published research, deletes it from its official pages, and notifies the researchers that it is not acceptable to publish the research, that they have violated the instructions of publishing ethics, and that the real author did not grant permission to publish the research paper.
  • The identity of the complainant is not revealed to the other party, and correspondence and response matters remain strictly confidential. This procedure is an integral part of the magazine’s policy. And making the person feel that his identity remains unknown.
  • Do not allow the publication of research papers under pseudonyms by anonymous researchers. Explicitly mentioning the names of the researchers, their places of work, and means of contacting them are necessary to highlight the extent of transparency with which the Journal of the College of Education for Girls deals with the humanities.