Analyzing the impact of mobile banking services on achieving economic sustainability: A study of the Iraqi banking sector for the period (2017–2023)
DOI:
https://doi.org/10.36325/ghjec.v22i2.22180.Keywords:
Economic Sustainability,Financial Performance of Banks, ServicesAbstract
This study aimed to analyze the impact of mobile banking services on achieving economic sustainability in the Iraqi banking sector, focusing on the deposit growth rate as a vital indicator reflecting customer confidence and banks' ability to attract financing. The study relied on monthly, quarterly, and annual data published by the Central Bank of Iraq for the period 2017 to 2023, which were converted into a homogeneous time series to ensure the accuracy of the results.
The study employed an advanced analytical methodology based on artificial intelligence techniques, specifically vector basis function (RBF) networks, which enable the highly accurate modeling of nonlinear relationships between variables. A predictive model was built to measure the impact of the mobile banking services variable (X1) on the deposit growth rate (Y1).
The results revealed a strong positive relationship between mobile banking services and deposit growth, with a coefficient of determination (R²) of 0.93, indicating the model's ability to explain 93% of the variation in the deposit growth rate. The analysis also showed that the (X1) indicator witnessed exceptional growth, particularly in 2023, with the annual average rising to 7.45% compared to 0.63% in 2017. This reflects a radical shift in Iraqi user behavior towards reliance on digital channels.
On the other hand, the study highlighted potential negative impacts in specific contexts, reflecting imbalances between cash liquidity and electronic transactions. It also pointed to challenges associated with the dominance of a single company in the mobile payment market (Zain Cash), which could affect competition and increase the financial system's vulnerability to external shocks.
In light of these findings, the study recommended strengthening the regulatory and technological infrastructure for mobile banking services, encouraging fair competition among service providers, adopting the RBF model as a reliable analytical tool for forecasting deposit growth rates, increasing banking awareness among users, and conducting further studies to analyze the mediating factors affecting this relationship.
Downloads
References
1- البنك المركزي العراقي، دائرة الإحصاء والأبحاث، النشرة الأحصائية السنوية، للسنوات (2016-2023).
2- البنك المركزي العراقي، دائرة الإحصاء والأبحاث، التقرير الاقتصادي السنوي، للسنوات (2017-2023).
3- البنك المركزي العراقي، دائرة الإحصاء والأبحاث، تقرير الاستقرار المالي، للسنوات (2017-2023).
1- عبد الزهرة، ايات ميثم. "دور الابتكارات المالية و (FinTech) في تحسين جودة الخدمة المصرفية ((دراسة تحليلية للجهاز المصرفي العراقي للمدة 2017-2021))." رسالة ماجستير، جامعة الكوفة، كلية الإدارة والاقتصاد، 2022.
2- القريشي، علي حاتم عبد، " مدخل الاقتصاد البيئي" ط1، مطبعة حوض الفرات- النجف الاشرف، العراق، 2017.
3- محمد غالي راهي، ورحيم قاب سلمان. "التحليل المالي لمؤشرات الاستدامة المصرفية دراسة تحليلية لعينة من المصارف التجارية للمدة(2019-2005)". 17.2 (2021). Gharee for Economics & Administration Sciences
4- معتز محمد نور سالم سعيد، الفاتح الأمين عبدالرحيم الفكي. "إمكانية تطبيق معايير الاستدامة وأثرها علي الإفصاح عن المسؤولية الاجتماعية في القوائم المالية في بيئة الأعمال السودانية (مصرف الادخار والتنمية الاجتماعية نموذجا)." مجلة العلوم الإنسانية والطبيعية 5.6 (2024): 219-236.
1- Arner, D. W., Buckley, R. P., & Zetzsche, D. A. (2018). Fintech for financial inclusion: A framework for digital financial transformation. UNSW law research paper, (18-87).
2- Montazer, G. A., Giveki, D., Karami, M., & Rastegar, H. (2018). Radial basis function neural networks: A review. Comput. Rev. J, 1(1), 52-74.
3- Kadhim, R. H., & Alothman, H. A. K. S. (2023). The role of contemporary performance measures in enhancing growth opportunities: An applied study on the Rasheed Commercial Bank of Iraq (2014-2020). American Journal of Economics and Business Management, *6*(9), 143–157.
4- Miah, M. D., Rahman, S. M., & Mamoon, M. (2021). Green banking: The case of commercial banking sector in Oman. Environment, Development and Sustainability, 23(2), 2681-2697.
5- Mugambi, A., Njunge, C., & Yang, S. C. (2014). Mobile money benefits and usage: The case of M-PESA. IT Professional, 16(3), 16-21.
6- Muthinja, M. M. (2016). Financial innovations and bank performance in Kenya: evidence from branchless banking models. University of the Witwatersrand, Johannesburg (South Africa).
7- Mwai, A. M. (2021). Financial Innovations and Financial Deepening of Commercial Banks in Kenya (Doctoral dissertation, JKUAT-COHRED).
8- Senyo, P. K., & Osabutey, E. L. (2020). Unearthing antecedents to financial inclusion through FinTech innovations. Technovation, 98, 102155.
9- Senyo, P. K., Liu, K., & Effah, J. (2019). Digital business ecosystem: Literature review and a framework for future research. International journal of information management, 47, 52-64.
10- Volz, U. (2017). On the role of central banks in enhancing green finance.
Downloads
Published
Issue
Section
License
Copyright (c) 2026 رياض حمزة كاظم الجبوري، محمد غالي الحسيني
This work is licensed under a Creative Commons Attribution 4.0 International License.
which allows users to copy and create excerpts and summaries, and thus create new scientific works from the article or modify it and benefit from the scientific material, provided that the user refers to the link to the original article
