human resource management practices and their impact on educational service quality (An analytical exploratory study in private universities and colleges for the Holy Karbala Governorate)
DOI:
https://doi.org/10.36325/ghjec.v18i2.13868Keywords:
human resource management practices, educational service quality, private universities and collegesAbstract
The current research aims to show the impact of human resource management practices in achieving the quality of educational service within the research community, which is represented
by the private universities and colleges in the holy governorate of Karbala. Where (100) valid
forms for analysis and study were retrieved, and in order to achieve this, the independent variable human resource management practices was measured with seven sub-dimensions. They are (Human resource planning, recruitment and selection, training and development, performance appraisal, reward management). Assurance, response, empathy (based on the main
research problem represented by b) What is the impact of human resource management practices applied by universities and private colleges the research sample in order to achieve the quality of educational serviceIn order to reach results, the descriptive analytical approach was used and data was collected through a questionnaire. The research relied on a set of statistical methods that were represented by choosing the normal distribution, confirmatory factor analysis, descriptive statistics, simple correlation analysis, and structural equation modeling based on ready-made programs. The research has reached a set of conclusions, most notably( SPSS V.23; AMOS V.23 ; Excel 10) There is a significant effect between green human resource management practices and educational service quality, and this indicates that the researched educational organizations are of great interest
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Copyright (c) 2022 Hussein Abdul Hafedh Hussein, Adel Abbas Abed Hussain AL –janabey
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